Privacy Policy
Effective Date: 02/04/2025
1. Introduction
Lettley (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with us.
2. Information We May Collect About You
We may collect and process the following categories of personal data:
• Identity Data: Name, title, date of birth, and gender.
• Contact Data: Address, email address, and telephone numbers.
• Financial Data: Bank account and payment details.
• Transaction Data: Details about payments to and from you and other services you have purchased from us.
• Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, and other technology on the devices you use to access our website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Collect Your Personal Data
We use different methods to collect data from and about you, including:
• Direct Interactions: You may provide Identity, Contact, and Financial Data by filling in forms or corresponding with us by post, phone, email, or otherwise.
• Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, including analytics providers, advertising networks, and search information providers.
4. How We Use Your Personal Data
We use the information we collect about you in the following ways:
• To provide you with our services.
• To manage our relationship with you.
• To administer and protect our business and website.
• To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
• To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
• To make suggestions and recommendations to you about goods or services that may be of interest to you.
5. Disclosure of Your Information
We may share your personal data with:
• Service providers who provide IT and system administration services.
• Professional advisers including lawyers, bankers, auditors, and insurers.
• HM Revenue & Customs, regulators, and other authorities.
• Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.
6. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
7. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Withdraw consent at any time where we are relying on consent to process your personal data.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email.
9. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Lettley
302 Monier Works
2 Castings Way
E3 2TH
London
UK
Email: support@lettley.co.uk
Phone: 0203 488 7977