Effective Date: 02/04/2025

 

Welcome to Lettley. These Terms & Conditions (“Terms”) govern your use of our website and the services we provide as a property letting and management agency. By accessing our website or utilizing our services, you agree to comply with and be bound by these Terms.

 

1. About Us

• Company Name: Lettley

• Company Number: 13214364

• Registered Office: 302 Monier Works, 2 Castings Way, E3 2TH, London, UK

• Email: support@lettley.co.uk

 

2. Our Services

 

Lettley offers a comprehensive suite of property letting and management services, including but not limited to:

• Property Marketing: Utilizing advanced digital marketing strategies to promote rental properties effectively.

• Tenant Sourcing and Referencing: Identifying and vetting potential tenants to ensure suitability and reliability.

• Tenancy Agreement Preparation: Drafting and managing legally compliant tenancy agreements tailored to specific property requirements.

• Rent Collection: Facilitating timely rent collection and providing detailed financial statements to landlords.

• Property Maintenance and Repairs: Coordinating necessary maintenance and repairs to uphold property standards and tenant satisfaction.

• Compliance and Legal Guidance: Ensuring properties adhere to all relevant legal and safety regulations, providing landlords with peace of mind.

 

3. Website Use

 

By using our website, you agree to:

• Lawful Use: Engage with the site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.

• Prohibited Actions: Refrain from introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful.

• Intellectual Property: Acknowledge that all content on this website, including text, graphics, logos, and images, is the property of Lettley or its licensors and is protected by copyright laws.

 

4. Landlords

 

When you engage Lettley for property letting or management services, you agree to:

• Provide Accurate Information: Ensure all property details and personal information provided are accurate and up-to-date.

• Maintain Property Standards: Keep the property in a condition that meets legal safety standards and is fit for habitation.

• Comply with Legal Obligations: Adhere to all relevant laws and regulations, including but not limited to gas safety, electrical safety, and energy performance requirements.

 

5. Tenants

 

By entering into a tenancy agreement through Lettley, you agree to:

• Timely Rent Payments: Pay rent in full and on time as stipulated in your tenancy agreement.

• Property Care: Maintain the property in good condition and promptly report any maintenance issues.

• Abide by Agreement Terms: Comply with all terms outlined in the tenancy agreement, including restrictions on subletting and property modifications.

 

6. Fees and Payments

 

All fees for our services are clearly outlined in our agreements. We reserve the right to amend our fee structure, with any changes communicated to our clients in advance.

 

7. Limitation of Liability

 

While we strive to provide accurate and up-to-date information on our website, we do not warrant the completeness or accuracy of the content. Lettley shall not be liable for any direct, indirect, or consequential loss or damage arising under these Terms or in connection with our website or services.

 

8. Data Protection

 

We are committed to protecting your personal data. Our Privacy Policy outlines how we collect, use, and safeguard your information.

 

9. Amendments

 

Lettley reserves the right to amend these Terms at any time. Any changes will be posted on this page, and your continued use of our website or services constitutes acceptance of the updated Terms.

 

10. Governing Law

 

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of our website or services shall be subject to the exclusive jurisdiction of the courts of England and Wales

 

Contact Us

 

If you have any questions or concerns regarding these Terms, please contact us at:

 

Lettley

 

302 Monier Works

 

2 Castings Way

 

E3 2TH, London, UK

 

Email: support@lettley.co.uk

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